Customer Service Advisor

Location: Tongwell, Milton Keynes - fully office based

Hours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.

Duration: 12 months initially

Basic Rate: £12.00 per hour

Quality personnel are currently looking for a Customer service advisor for our luxury motor industry client based in Tongwell. This is a busy team so the successful candidate needs to take ownership of customer queries in a professional manner.

To efficiently respond to all incoming emails and calls in a professional and timely manner.

To respond to queries about products and services within the agreed time scales

To record all queries and action points on the company database

To update contract administration adhering to the company procedure and process.

To effectively prioritise and organise workload

Key skills

Previous customer service experience

Excellent administration skills

Professional verbal and written communication skills

Credit check and DBS check will be required for this role - this will be obtained by Quality Personnel if successful after interview stage.

Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 4th year running!).

Please note due to volume of applications you will only be contacted if we are progressing your application.