Customer Service Advisor

Job Title: Temporary Customer Service Advisor

Location: Warwick, Warwickshire

Duration: Temporary

Hourly rate: £12-£14 an hour

Role Overview: As a Temporary Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and support. You will handle enquiries, resolve issues, and ensure customer satisfaction in a busy environment.

Key Responsibilities:

• Respond to customer enquiries via telephone, email, and live chat in a timely and professional manner
• Provide accurate information about products, services, and policies
• Resolve customer complaints and escalate complex issues as needed
• Maintain thorough and up-to-date knowledge of company products and services

Requirements:

• Previous experience in a customer service role is preferred but not essential
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and a customer-focused mindset
• Ability to multitask and work effectively in a fast-paced environment

How to Apply: If you are a motivated individual with a passion for delivering outstanding customer service, we want to hear from you! Please submit your up to date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.