Customer Service Advisor

Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!

Package and Benefits of a Customer Service Advisor:

• Salary: £11.58 per hour
• Hours: Monday - Friday, 8.15am - 5.00pm
• Contract: Temporary to Permanent, 38.75 hours
• Location: Avonmouth
• Liftshare scheme
• Amazing progression scheme
• Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus
• Performance-related bonuses
• Huge discounts on a full range of products

Key Responsibilities of a Customer Service Advisor:

• Receiving inbound phone calls from new and existing customers to help with their queries
• Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements
• Managing customers' expectations
• Having great conversations and generate fit for purpose solutions for customers
• Organising deliveries for customers, ensuring accuracy at all times
• Dealing with complaints in a professional manner

Skills and Experience of a Customer Service Advisor

• Previous experience in a customer facing role, i.e., retail or hospitality
• Previous call centre experience is desirable but not essential
• Excellent communication skills and a confident telephone manner
• Ability to build and maintain customer relationships
• Passionate about delivering the best customer experience

If you're interested in this role as a Customer Service Advisor in Avonmouth, please apply now!

Red Recruitment (Business)