Customer Service Advisor

Are you looking to join a vibrant, forward thinking, and all-round fabulous business?

Do you have fantastic communication skills and a curious mind?

Do you want to train and work from the comfort of your own home, with us providing the computer and equipment to get you started?

If the answer is YES, keep reading! We have the PERFECT opportunity for you!

Position Summary

• The role of Customer Advisor will report into the Team Manager.
• You’ll be working in a contact centre environment helping our client service their customers by inbound phone calls.
• Our advisors have great autonomy over how they do things, we love people to have their own ideas as long as they are focusing on the best outcome for customers!
• The work involved will be servicing customers inbound calls and emails, whilst also fixing various issues on varying platforms. You will receive full training in this regard.

Shifts & Salary

Hours of work are either 37 or 40 hours per week. We have different shift patterns which include shifts on a rotational basis or set shifts between Monday-Sunday. Specific days and hours will be discussed with you at interview stage. £11.44 Per hour.

What will you bring to the role?

• You’ll love working with people, interacting with people and being challenged by people
• You’ll be inquisitive by nature and have a keen eye for resolving data issues
• You’ll use great communication skills to get the best from a situation
• You’ll love learning, and take every opportunity to have feedback and use it to improve
• You’ll be organised and able to manage your own time and workload
• You’ll enjoy the challenge of working to targets and seeing you performance improve
• You’ll be comfortable using a PC and speaking over the phone

What do we offer you?

• 22 days holiday
• Pension scheme
• Peer recognition and awards scheme
• Wellbeing initiatives like desktop yoga and mental health first aiders
• Employee Assistance Programme
• The opportunity to be involved in a variety of charitable/volunteer work

To Apply, send an up-to-date CV.