Customer Service Advisor

Posted 8 April by Jark PLC
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Customer Service Advisor

Sherburn in Elmet

Monday to Friday 0800am - 1630pm

We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.

Main Responsibilities:

Dealing with incoming calls; advise customers on products
Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
Processing sales orders
Liaise with external teams
Build business relationship with external customers
Liaise with customers on delivery re-scheduling and re-sourcing if required
Maintain and monitor own Client base
Upselling where possible

Skills Required:

Customer focused
Customer service experience
Excellent IT skills, Microsoft office, Excel
Excellent communication skills both verbal and written
Excellent listening skills
Have a proactive approach, working in an agile business
Microsoft Office applications, Excel, PowerPoint, Word etc, preferable

Skills:

Customer Service

Keywords:

Customer Service

Reference: 52435023

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