Customer Service Advisor
Customer Service Advisor
£27,659 per annum + excellent benefits
Bath, Somerset
Permanent
Would you love to work for a growing company in the heart of Bath? Do you thrive to work in a high-performing team? If the answer is YES, then apply today as this could be the role you have been looking for!
Working in partnership, my client is looking to recruit a proactive and professional Customer Service Advisor to join their dedicated team in Bath. You will support the business by providing top-quality service to their customers.
The role:
- First point of contact for all queries
- Receiving and processing customer orders
- Organise and arrange returns
- Provide technical advice
- Maintain accurate records
- General administration
Person specification:
- Previous customer service/call centre experience is essential
- Professional and polite telephone manner
- Pro-active and engaging approach
- Able to work on your initiative
- Excellent communication and organisation skills
- Sound IT skills
Benefits:
- Free on-site parking
- 25 days holiday plus the option to buy more
- Staff discount
- Generous pension contribution
Hours of work will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm.
*Due to the location of the client, having your own transport would be beneficial*
Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
Required skills
- customer service
- data entry
- enquiries
- order processing
Reference: 52433498
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