Customer Service Advisor

• Position: Customer Service Advisor
• Salary: Up to £11.44
• Location: Worthing
• Hours: Monday to Friday, 9am to 6pm working every other Saturday, 9am to 2pm (between 25 hours - 37.5 hours a week)

We have a new opportunity for a Customer Service Advisor to join a fast paced and ever growing company in the Worthing area. The role consists of a high volume of inbound calls from customers, arranging travel insurance cover for new and existing customers, helping them with post purchase queries and amendments. Previous telesales or call centre experience is ideal but not a requirement.

As a Customer Service Advisor your role will include:

• Answering technical and support questions
• Converting enquiries and existing quotes into sales
• Sending documents when requested via post or email
• Updating customers with any changes in the company guidelines
• Other ad-hoc duties

This role is between 25 and 37.5 hours a week, earning up to £11.44 per hour dependent on experience. You'll be working Monday to Friday, 9am to 6pm (on a full time basis) and every other Saturday 9am to 2pm. This is a fully office based role.

You'll have excellent written and verbal communication skills and ideally previous call centre experience, however this is not essential as an initial 3 weeks training programme will be held.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.