Customer Service Advisor

Posted 19 March by Robert Walters
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Customer Service Advisor
Salary: £23000 - £24000
Location: Manchester

Keywords: Customer Service, Advisor, Manchester

Customer Service Advisor
Salary: £23000 - £24000
Location: Manchester

Keywords: Customer Service, Advisor, Manchester

Our client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team in Manchester. This role offers an excellent opportunity to work in a dynamic environment, where you will be responsible for delivering high-quality customer service in line with the company's standards. You will handle customer queries and complaints efficiently, maintain a thorough knowledge of the company's products and services, and provide support to the sales team as needed. The salary for this position is £23000.

* Deliver high-quality customer service in line with the company's standards.
* Handle customer queries and complaints efficiently.
* Provide support to the sales team as needed.

What you'll do:

As a Customer Service Advisor, your primary role will be to deliver exceptional customer service, ensuring that all customers feel valued and satisfied. You will handle customer queries and complaints with efficiency, demonstrating empathy and understanding at all times. Your role will also involve supporting the sales team, contributing to achieving team and company sales targets.

* Delivering high-quality customer service in line with the company's standards.
* Handling customer queries and complaints efficiently and effectively.
* Maintaining a thorough knowledge of the company's products and services.
* Providing support to the sales team as required.
* Assisting in maintaining the cleanliness and organisation of the store.
* Participating in team meetings and training sessions.
* Contributing to the achievement of team and company sales targets.
* Performing additional duties as required by management.

What's next:
If you're ready to take your customer service career to the next level, don't hesitate!
Apply today by clicking on the link!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Required skills

  • call centre
  • contact centre
  • customer service advisor

Reference: 52342599

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