Customer Service Advisor

Customer Service Advisor

Manchester City Centre

£23,000

Market Leading Firm

Prestigious Office

Great Benefits

My client is a well-established firm dedicated to providing outstanding services to its clients in its core sectors. They are looking for a Customer Service Advisor to act as a liaison between new clients and departments. The ideal candidate must have a solid background in Customer Service and a strong telephone manner.

Job description for Customer Service Advisor

• Respond to all incoming client enquiries
• Communicate with clients and direct them to relevant departments
• Obtain and process all client information on the internal system
• Maintain positive relationships with clients
• Communicate with clients regarding their legal queries
• Ensure the client journey is as smooth and efficient as possible

Job skills required for Customer Service Advisor

• Previous Customer Service experience is essential
• Excellent written and verbal communication skills
• Strong attention to detail
• Highly proficient on Microsoft Office
• Able to commute to Manchester City Centre

Customer Service Advisor | Manchester City Centre | £23,000 | Permanent

Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

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