CUSTOMER SERVICE ADVISOR

Posted 8 April by Rapier
Easy Apply
£23,795 per annum
Birmingham , West Midlands
Temporary, full-time

Register and upload your CV to apply with just one click

View all jobs
Posted by Rapier
Job description
Call OI2I 227 8OO1 to apply for this role

We are recruiting CUSTOMER SERVICE ADVISORS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46
This is ON-GOING WORK with the intention of becoming a permanent position.

You must be willing to work within the alcohol industry to be suitable for this role.

Duties:
Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc...

You will require a good telephone manner and friendly personality as well as being computer literate.
No previous experience is needed as the company are looking for the right kind of personality for these roles although a stable work or education history will be an advantage.

Hours of work:
Day shift (various)
Monday to Friday
30 minute unpaid lunch (plus 2 x 15 min paid breaks)
40 hour paid week

Salary
£23,795 pa (paid hourly)
Weekly pay

Additional benefits:
  • Free parking along with free tea and coffee.
  • Team building exercises and events such as summer BBQ / sports day organised by the office social committee”.
  • Immediate start, ongoing work and potential progression within a global logistics company.
  • Training provided and a relaxed dress code.
  • 30 days annual leave pro-rata once on a permanent contract.


Requirements:
Computer literate (you will be operating various in-house systems)
Good telephone manner
Friendly personality
Ability to travel to Hams Hall (public transport is very limited)

If you are interested in applying for the role of Customer Service Advisor, please click apply now below. For further information on the role please contact Lewis Williams at Rapier Employment on  0I2I 227 8OOI.

Rapier Employment has been established in the UK for over 30 years, specialising in permanent and temporary workers in the Commercial, Production, and Logistics sector.
www.rapieremployment.co.uk

Reference: 52288406

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches