Customer Service Advisor

Customer Service Advisor

Do you pride yourself on your ability to build genuine rapport with your clients? Are you looking for a recession proof industry? Do you want to be a part of a reputable organisation that is keen to interact with their local and national community?

If this sounds of interest to you, then please reach out.

Our client is looking for an Customer Service Advisor to join their team in Northampton Town Center. Our client is a people first business, so they are looking for individuals that understand the importance of customer experience and take pride in understanding their product to educate customers to make informed decisions.

Benefits

• 22 days holiday plus bank holidays, increasing to 27 days through service.
• Access to discounted personal policies, including travel, income protect and private medical cover.
• Company funded CII professional qualification.
• 2 paid volunteering days every year.

What are the day-to-day responsibilities of an Customer Service Advisor:

• Provide expert product knowledge to help customers make their owned informed decisions, tailored to their needs.
• Sales and servicing of new and existing policies.
• Balancing a busy telephone line while also welcoming customers into branch.
• Build genuine rapport with your customers to get to know their needs.

Required Skills and Qualifications for this Customer Service Advisor position:

• Working history in a professional setting.
• Solution oriented to help your customers as best you can.
• Polite and engaging telephone manner.
• Maybe you are even hungry for development in your career.

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality.

· Hooray is acting as an agency on behalf of the client for this position.

· Our purpose as a business is to pioneer ethical recruitment for a better working world.

· Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

· DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY!