Customer Service Advisor - Remote

Posted 10 April by BCT Resourcing
£22,000 - £24,000 per annum
London , South East England
Permanent, full-time
Work from home

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Posted by BCT Resourcing
Title: Customer Service Advisor / Coordinator
Location: Remote
Salary: £22,000 - £24,000 per annum

Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.

Job responsibilities:

First point of resolution for all inquiries
Providing members with advice and guidance on next steps and their on-going journey with the organisation.
Developing and maintaining excellent communications with other teams and divisions
Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.

Requirements:

Have excellent customer service skills.
Have excellent communication and listening skills.
Be computer literate.
Relationship building skills
Can do attitude
Good attention to detail.
Flexible to work shifts.

Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.

Required skills

  • Customer Service Advisor

Reference: 52450957

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