Customer Service Adviser

Are you ready to embark on a thrilling journey with a dynamic and rapidly expanding company? Look no further! We're on the hunt for a passionate Business Customer Service Adviser to join our client as they continue the extraordinary journey of growth and expansion!

Picture yourself in an environment bursting with energy and personality, where your talents are nurtured, and your potential knows no bounds.

Are you a recent graduate with a passion for diving into the world of business services? Or perhaps you're someone with some valuable experience in the business service sector looking to take your career to new heights? Please read on..

The purpose of the role: Business Customer Service Adviser

Managing and supporting direct and indirect business customers with a range of tech products

Demonstrating outstanding customer service skills, the Service Delivery Executive will efficiently address a variety of queries.

• Serving as the primary point of contact for Key Accounts, responsible for handling all account queries. •
• Acting as the escalation point
• Meeting agreed SLAs by promptly responding to email and telephone queries.
• Providing first-line support for Key Accounts and updating internal systems.
• Handling tasks such as sending out contracts, raising faults, and addressing queries.
• Office based buddy for Business Development Managers, including admin duties, contract information etc

In return:

• Competitive salary starting salary £23,500
• healthcare benefits
• Training and investment in your development
• With ample career progression opportunities and regular team-building days, you'll be part of a supportive environment where your growth is prioritised.
• Monday - Friday 08:30-16:30 or 09:00-1700 no weekends..ever!

Don't miss out on this incredible opportunity to be part of this unique success story. Apply now