Customer Service Adviser

Have you got excellent customer service skills? Do you want to work for an organisation that has a massive impact on the lives of every day people? Are you available to start a new role ASAP?

If so, then this could be the role for you.

We are currently recruiting for customer service staff to work for one of our NHS clients in Leeds. The role is working full time, general office hours, initially for a 3 month period with the right candidates starting ASAP.

The main duties will reverberate around arranging and booking patient appointments and will involve being on the telephone for at least 80% of your work time. The duties will typically be:

• Liaising with patients on the telephone.
• Sending confirmation and additional details to patients via email/post.
• Liaising with healthcare professionals.
• Answering routine queries over the telephone and via email.
• Inputting information on the in-house database.

The ideal candidate will have undertaken a similar role previously. However, if you have excellent customer service skills and want to forge a career in the NHS, then do not hesitate to apply by using the online facility available.

Please note that Taskmaster is operating as a recruitment business for this role.