Customer Service Administrator

My client is looking for 2 Customer Service Administrators to join the team due to internal movement.
The role is office based until probation - then hybrid working can be offered
£24,000 rising to £25,000 after probation
Lovely refurbished offices - working with a great team - family run business

Answering operational telephone calls in a professional manner

Building a rapport with customers and suppliers and managing accounts where needed

Processing customer orders and liaising with suppliers

Dealing promptly and efficiently with telephone and email queries from customers and suppliers

Advising customers on both commercial and domestic waste management

Sourcing alternative ad-hoc servicesLiaising with accounts receivables regarding customer credit card payments

Producing customer reports

Performing administrative tasks as required

Other ad-hoc duties ensuring the smooth running of the customer service department

Assisting your colleagues in other departments where required

Administration of contractor pricing, purchase orders and new sites onto the system

Administration of new suppliers and customers onto system

Making notes for sites, clients and supply chain with appropriate information and advising departments on issues

Supporting new business through supplier sourcing where applicable

What you need to do now
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