Customer Service Administrator

Posted 15 April by TMR Group Ltd
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Customer Service Administrator

£30,000

Coleshill

The Company

An international business that provides materials to the building trade industry. Employing over 1000 people, covering 30 countries worldwide offering a best-in-class service and remains independently owned.

What will you do as a Customer Service Administrator?

  • Process sales orders
  • Handling customer enquiries and complaints
  • Be the first point of contact with logistics providers
  • Run sales reports for regional managers
  • Promote web shop and promotions for B2B Customers
  • Manage client price lists
  • Support our UK and ROI customer base with their sales orders, queries and deliveries.
  • Processing the sales orders received daily via phone, email or e-commerce

What will you need as a Customer Service Administrator?

  • Driver and own transport due to location
  • Experience within an office-based customer service role
  • Confident, excellent communication skills and good telephone manner
  • Knowledge of SAP would be an advantage
  • Understanding UK and International order processing

What’s on offer

  • Parking
  • Working in a small team with full training
  • 1 Day from home after training
  • 23 days holiday
  • Working hours are 8am to 4pm

Job Number 7658

Required skills

  • Customer Service
  • Invoicing
  • Quotations
  • Sales Order Processing
  • SAP

Reference: 52472966

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