Customer Service Administrator

Location : Trafford

Salary : NMW up to £23,796

Consultants : Cassidy Pinder & Sadie Fielding

We are currently working with a great company based in Trafford - who specialise within the Logistics Industry . They have an exciting opportunity for a Customer Service Administrator to join their team.

Working hours are Monday to Friday 8.30am-5pm.

What you can expect:

• Fun, Friendly work environment
• Modern offices
• Career Progression / Development
• Transport Links / On Site Parking

Key Duties:

Reporting to Customer Service Manager - you will be responsible for all Customer Services queries across the Road Freight Department :

• Dealing with Internal / External Customer Service Queries
• Weekly Completion & Sending KPI Reports
• Ensure Shipper Invoices reconciled with Customer Information
• Maintaining Customer Records
• Ensure High Customer Satisfaction Levels
• Track & Trace Shipments

Profile:

• Must have a minimum of 1 years’ experience within Customer Service
• Essential Requirement of working in a similar Freight / Logistics Environment
• Solid Communication Skills needed - Verbal / Written
• Excel and Word Experience

If you are interested in the Customer Service Administrator position, please send your CV over to us. We will on be in touch with shortlisted Candidates.