Customer Service Administrator

Posted 2 April by Huntress
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Customer Service Administrator

£26,000

Our client, an electrical distribution company is currently seeking Customer Service Administrator to join their growing team.

The successful candidate will play a crucial role in processing orders, providing excellent customer service, and supporting the sales team in achieving their targets.

Do you have experience in customer service and administration?

Key Responsibilities:

  • Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
  • Communicate with customers via phone, email, and other channels to address inquiries, resolve issues, and provide product information.
  • Collaborate with the sales team to ensure seamless order processing and fulfilment.
  • Maintain accurate records of orders, customer interactions, and other relevant information in our database.
  • Monitor inventory levels and coordinate with relevant departments to ensure product availability.
  • Assist with generating sales quotes, invoices, and other sales-related documents as needed.
  • Provide administrative support to the sales team, such as preparing reports and coordinating meetings.

Qualifications:

  • Strong attention to detail and accuracy, with excellent organisational skills.
  • Excellent communication skills, both verbal and written.
  • Proficiency in Microsoft Office.
  • Ability to work effectively in a fast-paced environment and prioritise tasks efficiently.
  • Positive attitude, team player mentality, and willingness to learn and adapt.

Please APPLY NOW for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Reference: 52408858

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