Customer Service Admin

Customer Service Administrator required to support a small, and busy team. This is a fast paced position, the candidate must be adaptable. Working hours are Monday - Friday, 8.30am - 5.30pm.

Duties:

• Answering incoming calls
• Collating data and other information for the team
• Breakdown issues reported into specific defects
• Produce relevant remedial work instructions
• Keep purchasers regularly updated regarding the progress of individual issues
• Deal with all administrative functions as directed by other team members
• Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressure

Benefits:

• £13.00 - £14.00 per hour
• £26,000 - £30,000
• On-site parking
• Hybrid available once trained

Experience required:

• Previous customer service, administration experience
• Previousconstruction, property development, new buildexperience is beneficial
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
• PC literate with Microsoft Excel, Word and Outlook skills

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.