Customer Relations Manager

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience customer relations advisor from the travel industry, ideally with a tour operator background and knowledge of the Abta code of conduct. They are happy to look at full time or part time hours and will pay up to £40,000.
Customer Relations Manager, Duties
-Dealing with all customer relations issues once the passengers return by email, phone and letter
-Investigate all complaints speaking to the passenger and supplier
-Agree compensation when appropriate
-In less busy times help with marketing and product

Customer Relations Manager skills required
-Customer relations experience within the travel industry is a must
-Experience working for a niche tour operator ideally
-Knowledge of the ABTA code of conduct

If you are interested in the above role please call Shannon on quoting SO or send your cv to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk