Customer Marketing Manager

CUSTOMER MARKETING MANAGER

SALARY UP TO £55,000

HYBRID

BRIGHTON - 3 DAYS IN THE OFFICE

THE COMPANY

This is one of the UK's leading providers of overseas activity holidays

THE ROLE

As a Customer Marketing Manager, you can expect to be involved in the following:

• Work with the Head of Direct Marketing to implement strategies to improve the customer lifecycle journey
• Manage email/SMS production and customer comms automations
• Support in the delivery of the annual marketing strategy
• Identify opportunities to innovate growth strategies to keep the audience engaged across all direct marketing channels - email, post, SMS, Social, on-site as well as brand partners and trade
• Oversee social media accounts, posting regular content and analysing metrics

YOUR SKILLS AND EXPERIENCE

• Extensive experience using CRM platforms like SuiteCRM and Dotdigital or equivalent
• Customer lifecycle management experience
• Understanding OF content performance metrics and ability to use analytics tools to make data-driven decisions
• Strong stakeholder management experience

BENEFITS

• Salary is up to £55,000
• 25 days holiday + bank holidays
• Life Assurance x 2 salary
• Additional partner discounts
• Free on-site gym & shower facilities
• Holiday deals (70% discount + additional discount for children)
• Cycle to work & Tech scheme

How to apply

Express your interest by sending your cv to Valentine via the apply link attached to this page