Customer Hub Officer

Remote PT Revenues and Benefits Officer needed in Newcastle under Lyme Paying  £15 per hr ref 17678

Full time hours on a temporary basis

• Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation & Guidelines.
• Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility.
• Handle council benefits and claims efficiently, ensuring accuracy and compliance with regulatory standards.
• Conduct quality checks on 50 claims per month between May and December as required by DWP guidelines.
• Navigate and utilise RB Live system and Northgate NEC system proficiently to check claims and provide accurate reports to the DWP.
• Collaborate closely with team members to ensure efficient workflow and adherence to prescribed activities.

If you are interested in the role, please email your CV to  quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared