Customer Experience Advisor

Are you currently working in retail or hospitality and looking to get into an office based environment?

Would you like to join a business that offer full training and an excellent development plan?

Do you want to join a company that have an excellent name within their market and known for put customers at the forefront of everything they do?

Then this could be the role for you!

Client Details

Are you currently working in retail or hospitality and looking to get into an office based environment?

Would you like to join a business that offer full training and an excellent development plan?

Do you want to join a company that have an excellent name within their market and known for put customers at the forefront of everything they do?

Then this could be the role for you!

Description

As a Customer Experience Advisor you will be working closely with existing customers to resolve any queries they may have this could be over the telephone, webchat and email.

You will be ensuring an excellent journey for all customers making sure service level agreements are exceeded queries are resolved in a quick and efficient manner providing the best level of client care.

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

An excellent telephone manner

Extremely customer centric

The ability to work in a fast paced environment

A good team player

Job Offer

Salary of £23400+ reputable business within the insurance sector+ no experience required+ full training provided+ excellent progression and development+ lovely team and environment+ central location+ free parking+ excellent transport links+ free gym on site+ discounts of all the major retailers+ exceptional benefits package+ no shift patterns or weekends+ hybrid working+ immediate interview