Customer Care Assistant

Posted 25 April by Irlam Associates
£12.00 per hour
Bristol , Avon
Permanent, full-time
Be one of the first ten applicants

Register and upload your CV to apply with just one click

View all jobs
Posted by Irlam Associates
  • DBS Check required
  • 5 year work history (references)
  • 4 on 4 off
We are looking for Passenger Assistants at Bristol Airport to assist us with our airside operations!
 
SALARY: £12.08 per hour!
 
Shift patterns: Various Shifts Available - 4 on 4 off, meaning you only work half the year!
 
Purpose:
To assist passengers requiring special assistance throughout their airport journey.
 
Key Responsibilities:
  • Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate
  • Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points
  • Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.
  • Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.
  • Assist passengers that are transferring flights
Required Experience for the Customer Service Agent role:
  • Previous experience of primarily working within Customer Services ideally in a customer facing role
  • The ideal candidate will have excellent communication skills
  • Must have the right to work in the UK
  • Must pass a DBS check
  • Must be able to provide 5 years reference information
Benefits
We’re proud to offer a great range of benefits including:
  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

Reference: 52533006

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches