Customer Care Account Manager

Posted 26 March by Adecco
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Adecco have teamed up with a forward thinking and dynamic company within electrical manufacturing, they are looked to bolster there customer care team. As a Key Customer Account Manager you will be the face of the company and will be responsible for managing customer accounts throughout the life cycle.

Salary: £39,000 t0 £44,000

Hours: Hybrid working 3 days on site and 2 days at home (Mon - Thurs 8am - 5pm with 1 hour lunch & Fri 8am - 1.30pm no lunch)

Benefits: 23 days Annual Leave allowance per year plus ALL bank/public holidays off, Company pension, Private medical care, death in service and a lot more.

Your main responsibilities will be;

  • Developing growth with new and existing customers
  • Forecasting and monitoring potential risk
  • Participating in the identification of business improvement opportunities and their subsequent
  • Quoting, aged debt and inventory management.
  • Ensuring that customer expectations are met and are in line with business objectives
  • working with other departments when necessary
  • Provide a high level of customer service
  • Travelling to customers based in the UK and on occasions overseas

Key requirements are;

  • Experienced in a customer service related position within electronic manufacturing
  • Excellent presentation skills.
  • Project management skills.
  • Excellent time management skills

If you think your skills and experience match the above then apply today with your up to date CV or alternatively for a quick response call and speak to Simon to discuss this role in further detail.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Reference: 52380743

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