The following job is no longer available:
Culture Advisor, Monitoring & Diagnostics at Citi

Culture Advisor, Monitoring & Diagnostics at Citi

Posted 28 April by eFinancialCareers
Ended
Competitive salary
London , South East England
Permanent, full-time
Be one of the first ten applicants
View all jobs
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview
Culture monitoring helps Citi to detect the values and practices across the bank that might increase risks to our operations, or in turn, be amplified to help us win. Working alongside traditional employee listening methods, a variety of unobtrusive culture monitoring techniques can help us to better understand decisions and actions across the bank and how effective our operational and control environment is in supporting our strategic objectives. Ultimately, a healthy Citi culture should positively impact our clients and the markets we operate in and this should be feedback by our stakeholders.
This role will support in the build-out of a holistic approach for monitoring and diagnosing different aspects of Citi's cultural 'health' to ensure we are tuned in to the feedback loop mentioned above. This includes business-as-usual activities related to an annual Cultural Health Assessment and ongoing monitoring and diagnostics from the Culture Dashboard. The incumbent(s), will in turn, work directly with the Applied Behavioural Insights (ABI) Projects team, supporting behaviour change projects via the input of data insights and assisting with any diagnostic or monitoring requirements across all stages of the ABI project life cycle. Outside of these regular activities there lies much greenfield opportunity to test and trial quantitative and qualitative techniques for improved monitoring and diagnostics across Citi's culture, with a specific interest and focus on unobtrusive culture measures.

What you'll do
  • Activities to inform Citi's Culture Council review cycle, including input into any semi-regular governance-related activities that require a cultural lens
  • Own or directly support aspects of the Culture Health Assessment including, analysis, summary, and presentation activities, developing underlying methodologies, developing associated procedural documentation, ensuring effective risk management and governance across the entire process
  • Support in the Culture Dashboard build-out and UAT, working closely with our partners in the People Analytics & Insights team
  • Support in ongoing uplift requirements of the Culture Dashboard late 2024 and beyond
  • Support in the engagement with stakeholders across the bank to understand Culture data requirements and integrate these into Dashboard uplift activities, working towards a self-service model of Culture data to the organisation
  • Work closely with the ABI Project team across all 'Define', 'Diagnose', 'Design', 'Test' and 'Iterate / Embed,' project requirements and support of quantitative and qualitative data aggregation and analysis requirements
  • Develop outcome measures for the ABI projects, building mechanisms for capture and reporting
  • Support in the development and testing of new and novel approaches to unobtrusive culture measures across Citi and integrate these into our processes, some of these areas may include, but not limited to; text analysis of board and other governance meeting minutes, review and analysis of external data sources (e.g. Glassdoor) for cultural themes that pertain to Citi
What we'll need from you
  • Quantitative skills enabling the effective aggregation and analysis of a variety of data
  • Experience with data science or applying more sophisticated measurement techniques would be advantageous
  • Experience working with qualitative data and developing mechanisms for streamlining analysis and integration with other data sources
  • Capable of performing effectively in complex situations with limited guidance
  • Excellent communication and problem-solving skills
  • Excellent stakeholder engagement and management skills
  • Advanced Degree in any of the following areas preferred: Behavioural Economics / Behavioural Science, Applied Psychology / Organisational Psychology, Philosophy, Sociology or other relevant areas of the Social Sciences
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Programme
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

------------------------------------------------------
Job Family Group:
Human Resources------------------------------------------------------
Job Family:
Talent, Development, Learning & Diversity------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting

Reference: 52546060

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches