CRM Loyalty Manager

CRM LOYALTY MANAGER

SALARY UP TO £45,000

HYBRID

LONDON - 2/3 DAYS IN THE OFFICE

THE COMPANY

This company are the pioneers and leaders of premium all-inclusive holidays for families and active couples, they've been around for more than 60 years and now offer 70+ ski and sun resorts across the globe.

THE ROLE

As a CRM Loyalty Manager, you can expect to be involved in the following:

• Reporting directly to the Head of Marketing
• Supporting in improving loyalty status and improving communications with customers
• Campaign planning, building a CRM strategy, PDM strategy, data base optimisation, monitoring the automated emails and growing the database
• Management of 1 direct report who builds emails (this role will give management training too)
• Multichannel marketing - email and website mainly
• Use GA4/Google Analytics for tracking and optimisation

YOUR SKILLS AND EXPERIENCE

• HTML coding experience is needed (use of pre-existing templates)
• 3 years plus experience in CRM minimum
• Knowledge of monitoring campaign performance and analysing performance for optimisation purposes
• Experience working with a range of CRM tools and systems
• Growth mindset
• Excel experience

BENEFITS

• Salary is up to £45,000
• After a year of service, you are eligible for a 3 week paid holiday at one their resorts
• Flexible working
• 25 days holiday

How to apply

Express your interest by sending your cv to Valentine via the apply link attached to this page