CRM and Customer Data Manager

- You'll utilize the latest CRM concepts, marketing automation, and data analysis to craft exceptional customer experiences across the entire journey.

- You'll also work with external agencies to ensure seamless integration and optimal results. This role is a perfect fit for someone passionate about using data to champion the customer and drive continuous improvement.

Client Details

This leisure business is a company passionate about bringing families and friends together through fun experiences. They've grown to 72 locations across the UK, becoming a leader in experiential entertainment. They offer a fun and competitive environment for customers, while valuing diversity and inclusion in their workplace.

Description

- Managing the CRM concepts, strategy and best practice including CDPs, marketing automation, and email marketing best practice.

- Use of CRM tools to analyse and segment data, build CRM strategies and report on data.

- Manage a team, work in a fun agile environment & manage stakeholder relationships.

Profile

The successful candidate has at least 3 years experience working in a related role within any industry. They should have line manager experience and be able to collaborate within a team.

They should be able to use Bloomridge, or similar CDP, build data reports and be strong technical and CRM data.

Job Offer

£50k + assured 10% bonus

Hybrid working, pension, free vouchers, healthcare, pension