CRM and Customer Data Manager
- You'll utilize the latest CRM concepts, marketing automation, and data analysis to craft exceptional customer experiences across the entire journey.
- You'll also work with external agencies to ensure seamless integration and optimal results. This role is a perfect fit for someone passionate about using data to champion the customer and drive continuous improvement.
Client Details
This leisure business is a company passionate about bringing families and friends together through fun experiences. They've grown to 72 locations across the UK, becoming a leader in experiential entertainment. They offer a fun and competitive environment for customers, while valuing diversity and inclusion in their workplace.
Description
- Managing the CRM concepts, strategy and best practice including CDPs, marketing automation, and email marketing best practice.
- Use of CRM tools to analyse and segment data, build CRM strategies and report on data.
- Manage a team, work in a fun agile environment & manage stakeholder relationships.
Profile
The successful candidate has at least 3 years experience working in a related role within any industry. They should have line manager experience and be able to collaborate within a team.
They should be able to use Bloomridge, or similar CDP, build data reports and be strong technical and CRM data.
Job Offer
£50k + assured 10% bonus
Hybrid working, pension, free vouchers, healthcare, pension
Required skills
- CRM
- Customer Data
- Email Marketing
- Marketing Automation
- CRM concepts
Reference: 52530105
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