Crew Employment Administrator

The aim of the job is to support yacht owners and managers with the provision of crew employment and payroll services using a bespoke IT platform and delivered to crew, this role is based in Guernsey.

Client Details

Page is working with a client who is a dynamic business established in 2013 to deliver first class marine and aviation services to yacht and aircraft owners as well as industry partners from the leisure marine and private aviation industries.

Description

The key responsibilities for the Crew Employment Administrator role are:

• Preparing, reviewing and managing crew payroll and its reporting, using payroll software.
• Reviewing and calculating crew bonuses, allowances and deductions.
• Distributing payslips directly to the crew.
• Handling payroll administrative and transactional related questions.
• Managing Malta Social Insurance registration and payment of Social Insurance contributions.
• Carrying out other department related tasks when required by management.
• Overall responsibility for the day-to-day payroll and HR administration of a portfolio of clients.
• Liaising with clients, employees and external bodies such as international authorities, banks and pension providers.
• Written correspondence with clients, employees and external bodies.
• Management of payroll data, production of payroll reports and invoicing.
• Management of client bank accounts and payments in line with the statutory and contractual deadlines.
• Adhere to high customer service standards and follow bespoke service level agreements.
• Preparation of employment contracts and terminations.
• Preparation of addendum's and letters when needed. Ensuring that MLC qualifications are up to date.

Profile

The successful candidate for the Crew Employment Administrator role is someone that has:

• Strong organisational skills.
• Strong numeracy skills with attention to details.
• Working in a methodical, numerate, accurate and efficient manner whilst meeting deadlines within a pressurised environment.
• Excellent communication skills, both verbal and written.
• Proactive and able to multitask and work under pressure.
• A team player who can work independently. Good Customer service and client facing skills.
• Very good computer skills (Outlook, Excel, Word).
• Knowledge of Crew Management Software will be considered an advantage.
• Experience of dealing with difficult Clients.
• Theoretical and practical knowledge of the international and national seafarer certification regulations.
• Professional management of client relationships.
• Commercial Awareness.

Job Offer

The candidate for the Crew Employment Administrator will receive:

• Competitive Salary
• Benefits package