Credit Controller

Job Purpose

Workwell Outsourcing provides funding and back-office services to recruitment agencies. Due to expansion, we require a credit controller to work on a new client account. The successful candidate will join our existing credit control team in our new office in Otley. A minimum of 1 year of Credit Control experience is essential. The role is a hybrid role, the requirement is 3 days in the office, and 2 days working from home. Otley, Leeds based.

Main Responsibilities

• Working with a new client, you will collect monies due on the accounts receivable ledger, bringing queries to a swift resolution, ensuring accounts are up to date and credit limits not unduly affected.
• More importantly you will understand your impact on the business, a well-managed credit accounts enables our client to work efficiently.
• Not content to be average, you will be keen to spot opportunities to improve the service you offer, confident in highlighting ways to continuously develop.

Credit Controller Requirements:

• As an experienced Credit Controller it is your exceptional customer service, communication, and the ability to build relationships that will give you the edge in this role.
• We would be really interested to speak with you if you love a challenge, have excellent attention to detail and are able to easily prioritise every opportunity.
• You should have experience of resolving queries quickly and taking ownership to deliver the highest customer experience.
• Workwell Outsourcing are proud to be an growing company and we are committed to the highest standards of ethical and environmental performance.

Skills, knowledge, and experience required

• Team Player
• Ability to build inter-departmental relationships
• Multi-tasker
• Good communication skills -written and verbal
• Ability to prioritise
• Ability to demonstrate initiative
• Confident and professional telephone manner
• Pro-active approach
• Previous customer service experience
• Keen Interest In Finance/ Credit Control

Hours and environment:

Full time, you’ll work 37.50 hours per week, Monday to Friday. Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:00