Credit Controller

Credit Controller - 12 Month FTC

Harlow- 3 days in the office, 2 remote.

Up to £30,000 per annum.

I am looking for a credit controller to join a leading retail organisation on a 12 month FTC. You will be responsible for ensuring that company credit and collections policies and procedures are adhered to.

• Regular ongoing monitoring is required by each Credit Controller of their individual portfolio of accounts to identify and to follow up any outstanding issues with late payment of invoices, debit notes, credit claims, salary overpayments and disputes.
• Each Credit Controller deals with their allocated profile of accounts
• Responsible for ensuring customers are contacted promptly by telephone, fax, email or letter to chase payment of overdue accounts and resolve any outstanding credit or debit claims.
• Producing account reconciliations to monitor and identify any deviations from customers agreed Credit Terms and also ensure prompt resolution of all debit & credit claims. Occasionally meetings are required with customers.
• Processing all debit/credit claims and queries in a timely manner and within authorised sanction limits. Collating, processing and then inputting customer Debit Notes to the Debit Note database. Checking the returns database and processing associated credit notes.
• Prepare and present to the Head of Credit detailed information regarding all outstanding items.
• Reviewing held order list 3 times daily i.e. by 9.30a.m., 12.30 p.m. and again by 5.30 p.m.
• Reviewing the daily payments received and release orders where the overdue payment has been made.
• Ensure all standard office duties are to be performed in a timely manner and as we are a customer facing department we also deal with many incoming telephone calls/queries from Customers and other Departments.
• Covering absences of staff from the office, in particular the daily cashiering function.

Key Attributes:

• Minimum of 3 years' relevant Credit Control experience preferably gained in a Retail Credit Control environment.
• Must be computer literate with working knowledge of accounting software and advanced Excel experience is essential.
• Good Communication skills are essential