Credit Controller/Billing Assistant

Credit Controller/Billing Assistant

Location: Croydon - hybrid working 2 days in the office

Salary: £23,000-23,400K per annum plus company benefits

Status: Full-time, 12 month FTC

Hours: 9.00am - 17:30pm

Come and join our dedicated Credit Control team. We have a wealth of experience working across our client accounts and are looking for an effective team player who will be excited to convert our sales into cash. Your responsibility of this role is to manage assigned accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. The focus of this role is to primarily concentrate on the 120 days debt with the objective of reducing this balance to a minimum.

• Manage assigned main ledger accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms.
• Manage excel medical and chase payment for all outstanding invoices that have fallen outside our agreed payment terms.
• Manage and chase payment for all outstanding invoices that have fallen outside our agreed payment terms with clients.
• Raise and issue invoices to our clients customers for patient liability and excesses.
• Send via email/load into portal any invoices that require specialized consideration.
• Chase and liaise with internal departments and case managers to expedite the clearance of queries.
• Distribution of monthly customer statements and follow-up with customers regarding any queries
• Code, post, and allocate cash collected in the relevant bank accounts, and PayPal.
• Code, post, and allocate cheques received.
• Raise transfer between accounts and ensure correctly posted into financials.
• Raise remittance requests, especially for our clients payments.
• Scan and electronically file all our clients statement of accounts.
• Manage unallocated cash levels across all accounts.
• Complete write-off requests quarterly for excel medical and QMH.
• Run end of month reports
• Complete excel medical bank reconciliation at the end of every month.
• Cover colleague and manager in their absence, completing all expected work and assisting in queries.

• 25 days annual leave
• Your birthday off
• 6% company pension contribution
• Bike to Work Scheme
• Medicash Health plan
• Enhanced Maternity/Paternity/Adoption and Shared Parental leave
• 2 voluntary days per year
• Long Service Awards
• Employee Wellbeing Seminars
• CPD opportunities
• Professional memberships paid for (role dependent)

• One year's experience in a Credit Control function in a medium-sized business
• Experience working in a Finance team
• Intermediate Excel skills (ability to use vlookups)
• Experience working with shared Inboxes
• Strong IT skills including advanced Excel
• Demonstrable experience working with operational teams to resolve queries.
• Working with an accounting package and online banking facilities
• High degree of flexibility and ability to adapt quickly.
• Can do attitude and team player.

• Experience working with Microsoft Dynamics and Business Central
• Experience within the insurance, healthcare or legal sector

We are looking for an enthusiastic, committed and target driven individual with good IT skills to join our team.

This role would suit someone who worked as a Finance administrator, Billing administrator, Credit Analyst or Payments handler.

HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care.

HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships