Credit Controller - Basildon

Job Title: Credit Controller

Location: Basildon

Hours: 07:30 - 16:30 Monday to Thursday, 07:30 - 13:45 on Fridays

Pay Rate: £13 per hour

Duties:

• Conduct credit control activities, including proactive chasing of customers via phone and email.
• Collaborate with colleagues to promptly resolve customer inquiries and concerns.
• Manage incoming calls efficiently and professionally.
• Maintain a comprehensive Customer-receipts report, tracking outstanding payments.
• Utilize Customer portals to address queries, obtain Remits, and copy SBIs.
• Code SBIs and Remits in advance of receipt for streamlined processing.
• Organize and maintain the SL filing system for easy retrieval.
• Dispatch invoices to customers via email.

Skills/Qualifications:

• Ability to follow both oral and written instructions accurately.
• Proficient in Microsoft Office suite, particularly Excel.
• Prior experience in a similar manufacturing role is preferred.
• Strong problem-solving skills, keen attention to detail, and dependable work ethic.
• Proactive and innovative mindset, capable of identifying and implementing process improvements.
• Effective team player with a positive 'can-do’ attitude, while also able to work independently.
• Excellent time management skills, adept at prioritizing tasks efficiently.
• Comfortable working accurately in a fast-paced and pressured environment.
• Clear and concise written and verbal communication skills.