CPaaS Revenue Recognition Support Associate

Contract - CPaaS Revenue Recognition Support Associate- Remote/London - 2 months initial - Inside IR35/PAYE

We are supporting our well-known IT customer to look for CPaaS Revenue Recognition Support Associate will be focused on ensuring compliance with company revenue recognition policies. The role will work alongside the existing Client Success Managers (CSMs) as it will include chasing for new or top up POs in a timely manner to reduce risk on non-compliant revenue recognition.

The role will also serve as the single point of contact for the company billing team to call upon for updated communications and issue resolution.

• Role: CPaaS Revenue Recognition Support Associate
• Location: Remote/London
• Job type: Contract - Inside IR35 (PAYE)
• Duration: 2 months initially

Key Responsibilities

• Developing new internal relationships with key roles (CSMs, Finance, Accounts Receivable, etc. teams)
• Understand Company Revenue Recognition Policies
• Help clean inherited non-compliant revenue issues and identify which customers might become non-compliant in next 30/60/90 days due to invalid PO, low PO balance etc.
• Work in partnership with the global CSM teams to manage aged debt
• Provide timely reporting to regional CSM team leaders and maintain updated progress reports/trackers Key Performance Indicators:

o Garner positive internal feedback by becoming a trusted advisor to address the revenue recognition policies that govern the business

o Establish good working relationship with all internal teams - build mutually beneficial relationships based on a collaborative approach.

Requirements

• Proven relationship development skills
• Proven ability to deliver results through others outside of own line management chain
• A process focused, can-do and proactive attitude
• Fast learner, and comfortable working in a technical solution environment
• Great communication & organizational skills
• Experienced working across multiple fast-moving teams
• Experienced in using Microsoft Office applications (PPT, Excel, word)
• Desirable to have experience of cloud based, SaaS products especially if in communications platforms and contact centre
• Desirable to have a background in Finance and/or Communications disciplines
• Desirable to have a relevant degree level qualification
• Self motivator, able to work remotely and to travel to London region offices when required (up to once a week)

Please feel free to contact myself - Daisy Nguyen at Gibbs Hybrid for a confidential chat to know more details about the role.

Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.