Court Usher/Administration Assistant

Brook Street Ltd are pleased to announce a readily available position at MOJ- Southampton - West Hampshire Magistrates Court as a Court Usher (Admin Assistant). The role is based on a full-time temporary contract, Monday-Friday 09:00-17:00. The pay rate is £10.42ph. Please note: once you have been in the assignment for 12 working weeks, your hourly rate will increase to £10.95.

The Temporary Worker will work individually or as part of a team to ensure the smooth running of the courts. Example of work performed will include but not limited to:

• Court Usher role assisting courts and members of public face to face
• must be IT confident as (dealing with remote video hearings, linking in with prisons, and dealing with recording equipment and in court room technology)
• Operating Cloud Video Platform technology to assist the court where parties attend remotely
• General admin duties as required when not in court
• Liaise with Adjudicator and Court Section
• Obtain names of all parties and complete front sheets with court results
• Swear in witnesses as appropriate
• Photocopy any documents required by the court
• Provide assistance in the post room or elsewhere in the office as and when required

Competences:

• Must be polite and helpful to all customers both external and internal
• Remains clam, polite and tactful when dealing with difficult people
• Is aware of customer needs and is polite and efficient in dealing with these
• Passes on important information to all concerned promptly and clearly, with tact and honesty
• Works effectively with others irrespective of differences
• Tackles unacceptable behaviour in a constructive way
• Is approachable, non-judgemental, honest and respects confidences in dealing with others
• Treats all colleagues fairly and is sensitive to their needs as individuals

Loction: West Hampshire Magistrates Court, 100 The Avenue, Southampton, SO17 1EY

The position is subject to an Enhanced DBS check and 3 year's referencing.
If you are interested in the position, please apply below.

ABOUT US

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.