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Corporate Culture Adviser Monitoring & Diagnostics at Citi

Corporate Culture Adviser Monitoring & Diagnostics at Citi

Posted 18 April by eFinancialCareers
Ended
Competitive salary
London , South East England
Permanent, full-time
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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in culture monitoring can help Citi to detect the values and practices across the bank that might increase risks to our operations, or in turn, we can harness to help us win. A healthy Citi Culture should positively impact our clients and the markets we operate in, this should be feedback by our stakeholders.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview
The purpose of this role is to play a lead role in build-out of an integrated approach for monitoring and diagnosing of several aspects in Citi's Cultural 'health' to ensure we are listening to the feedback loop mentioned above.

This includes business-as-usual activities related to an annual Cultural Health Assessment and ongoing monitoring and diagnostics from the Culture Dashboard. The incumbent(s) will in turn work directly with the Applied Behavioural Insights ('ABI') Projects team supporting behaviour change projects via the input of data insights and assisting with any diagnostic or monitoring requirements across all stages of the ABI project life cycle.

Outside of these regular activities, there lies much greenfield opportunity to evaluate and trial quantitative and qualitative techniques for improved monitoring and diagnostics across Citi's Culture, with a specific interest and focus on unobtrusive culture measures.

What you will do
The individual will play a lead role the following key areas:
  • Activities to inform Citi's Culture Council review cycle, including input into any semi-regular governance-related activities that require a cultural lens.
  • Own and direct other members of the team in the production of aspects of the Culture Health Assessment including, analysis, summary, and presentation activities, developing underlying methodologies, developing associated procedural documentation, ensuring effective risk management and governance across the entire process.
  • Support in the Culture Dashboard build-out and UAT, collaborating closely with our partners in the People Analytics & Insights team.
  • Support in ongoing uplift requirements of the Culture Dashboard late 2024 and beyond
  • Build relationships and engage with stakeholders across the bank to understand Culture data requirements and integrate these into Dashboard uplift activities, working towards a self-service model of Culture data to the organisation.
  • Work closely with the ABI Project team across all 'Define,' 'Diagnose,' 'Design,' 'Test' and 'Iterate / Embed,' project requirements and support of quantitative and qualitative data aggregation and analysis requirements.
  • Develop outcome measures for the ABI projects, building mechanisms for capture and reporting.
  • Develop and test new and novel approaches to unobtrusive culture measures across Citi and integrate these into our processes, examples may include, but not limited to; text analysis of board and other governance meeting minutes, review, and analysis of external data sources (e.g., Glassdoor) for cultural themes that pertain to Citi.
What we will need from you
  • Quantitative skills enabling the effective aggregation and analysis of a variety of data.
  • Advanced Degree in any of the following areas: Behavioural Economics / Behavioural Science, Applied Psychology / Organisational Psychology, Philosophy, Sociology, or other relevant areas of the Social Sciences
  • Experience with data science or applying more sophisticated measurement techniques would be advantageous.
  • Experience working with qualitative data and developing mechanisms for streamlining analysis and integration with other data sources.
  • Capable of performing effectively in complex situations with limited guidance
  • Excellent communication and critical thinking skills
  • Excellent stakeholder engagement and management skills
What we can offer you
This is a role that will offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (reviewed annually), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances.
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Exclusive discounts for employees, family, and friends
  • Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be motivated to join us, inspired to stay, and empowered to thrive.

Sounds like Citi has everything you need. Then apply to discover the true extent of your capabilities.
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Job Family Group:
Human Resources------------------------------------------------------
Job Family:
Talent, Development, Learning & Diversity------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search

Reference: 52499804

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