Contracts Planner/Administrator

Searching for a highly organised experienced construction planner/administrator to provide administrative support to the site to ensure smooth running of the site office in both East London and South East London.

PAY & HOURS:

• Hours - Full time - 8am- 4:30pm
• Salary: £25,000 - £30,000
• IMMEDIATE START
• Interviews via Teams Next Week

Duties:

- Co-ordinate and administrate an electrical contract within part of a team
- Make outbound calls to residents on a daily basis to accumulate bookings
- Receive inbound calls from residents on a daily basis to make bookings
- Ensure timely resolution of customer issues and inquiries that arise from appointments
- Develop and maintain help desk procedures and documentation
- Update spreadsheet with bookings times, dates and any other notes
- Diary management for the electricians on site
- Be proactive in making bookings and keeping dairies filled for engineers
- Coding up any works created from the bookings on a web based system, iWorld
- General Administration duties in the office

Requirements:

- Use of Excel and Outlook
- Experience in a help desk, telephone bookings and diary appointments
- Excellent problem-solving and decision-making abilities
- Exceptional customer service skills with a focus on resolving issues promptly and effectively
- Strong communication skills, both written and verbal
- Proactively and use of initiative thinking
- Work well under pressure

**MUST HAVE WORKED WITHIN CONSTRUCTION OR WITH A CONSTRUCTION COMPANY**

Next Steps:

If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to:

Victoria Mehmet

Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.5m