Contracts Manager

PLEASE READ CAREFULLY - BASED IN NORWICH, NORFOLK - START IMMEDIATELY

Your new company:

My clients are now recruiting a Contract Manager to join the Facilities Management team on a PFI venture, to be responsible for the delivery of the contract, working with the Senior Contracts Manager to effectively manage relationships with the client and other key stakeholders in line with performance and contractual measures.*You will ensure the full delivery of all contractual services to enable the client to conduct its business through an integrated FM solution.*You will be responsible for managing a team of mobile/static workforce with an element of administration, and subcontractor management.

Introduction to the projects/department:

Norwich School BSF PFI consists of one secondary and five primary schools, locations surround the Norwich ring road with easy access. My client is committed to creating a workplace where everyone is empowered to achieve their career goals. People are at the heart of their business, using their skills and creativity to provide solutions and services for their clients and customers. They are only able to deliver the business goals because of the commitment and talent of their people working together for a common purpose.The wellbeing strategy has been designed based on employee feedback that mental, physical, and financial wellbeing are important to them.

Key Tasks and Accountabilities:

• This will include dealing with the day-to-day service delivery, client, and key stakeholder's management in line with contract and/or contract portfolio KPI's and local performance indicators.
• You will plan, prioritise, and delegate workloads to achieve contract objectives, as well as support the production, maintain the contract sectional plan and key work objectives.
• It will be up to you to ensure all costs are monitored, and the contract operates within an agreed budget.
• You will be the first point of contact for the client and the on-site team, responsible for day-to-day operational performance of the contracts including statutory compliance, ensuring processes and procedures comply with SLAs and KPIs.
• As overall Quality Manager for the contract, the adherence to Kier's quality management system, IMS, needs to be a large focus of this role.
• As well as managing financial performance of the contracts, ensuring compliance with the budgets, P&Ls and lifecycle plans, as well as undertaking audits.
• Plan and prioritise workload to achieve service delivery in line with contract KPI/SLA's
• Maintain the appointment as the Quality Manager for the Contract
• Attend monthly financial contract review meetings.
• Responsible for financial performance of contract/s and maximise margin.
• To be responsible for the invoicing and payment process
• Development of strategies to fully maximise the benefits available from the utilisation of directly employed and subcontractors.
• Attendance at monthly meetings with both senior management and client
• Ensure all monthly reports and forms are completed and forwarded to appropriate departments and clients.
• Responsible for developing client relationships to ensure retention of contract and future opportunities.
• Overall responsibility for portfolio of contracts in relation to performance both financially and in line with contract requirements
• Manage a team of mobile/static workforce with an element of administration and subcontractor management.
• Ensure clear communication with workforce, customers, line management, office support staff, subcontractors, and third-party suppliers.
• Responsible for the undertaking of quality assurance inspections on a predetermined amount of all works delivered and recorded.
• Responsibility to supply additional/remedial work as required in an efficient, profitable, and safe manner.
• Maintain and improve effective working relationships with colleagues, clients, customers, and work as part of a team.
• Overall responsibility for ensuring the auditing of records of all work carried out on plant and equipment within the site manuals both hard copies and electronic.
• To be part of a management out of hours rota liaising with clients, workforce, and subcontractors
• Identify compliance issues that require follow-up or investigation to ensure the rectification of such issues is completed to a satisfactory standard in the quickest time possible by collaborative working with the Operational Managers and Client.
• Champion the wellbeing of your teams and ensure that an inclusive workplace where diversity of thought, backgrounds and experience is actively encouraged and achieved.
• Any other duties as required.

What you'll need to succeed:

• Relevant industry qualifications or equivalent UK standard
• Managing ISOH Certificate
• CSCS Card & Asbestos Awareness
• Fire Safety related qualifications, preferably IFSM approved or equivalent.
• Knowledge of Working at Height/IPAF/PASMA
• Knowledge of statutory requirements and current legislation
• Have in-depth knowledge and experience of building services, statutory regulations, and compliance.
• Good understanding of Health & Safety and Quality.
• Experience in the PFI Facilities Management sector.
• Experience of Benchmarking/Market Testing
• Strong management & conflict resolution skills
• Working knowledge of Payment Mechanisms
• Minor Works & Project Delivery
• Profit & Loss Responsibility
• Monthly Reporting & Presentations
• Hard & Soft Services

What you'll get in return:

• Support from a well-established company.
• Be available to start immediately.
• Pay daily between £280 - £320 per hour.
• Work in a collaborative team.
• Pension
• And much more

What you need to do now:

Call Kim now on or email your updated CV now.

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