Contact Centre Team Leader
Ref: 3738
Job Title: Contact Centre Team Leader
Salary: £25,000 - £26,000 (£36000 - £40000 OTE)
Location: High Wycombe
Hours: 8 hour shift pattern between 7.00 - 19.00 (Monday - Friday)
Do you have experience of leading a team? Have you managed performance against KPIs? Our client is looking for someone who will be happy in a busy, hands-on role, overseeing a team of 7 or 8 taking incoming calls. The successful person will have previous supervisory experience in a customer service environment.
You will be involved in the day-to-day supervision of the team, you will lead by example and have a calm, assertive manner about you. You will be involved with staff recruitment and training, developing your team to reach their full potential.
This is a growing, dynamic team and they are looking for someone with a desire to improve processes and progress their career.
Please only apply if you match all of the above criteria.
S4 is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.
Required skills
- Call Centre
- Calls
- Contact Centre
- Customer Service
- Recruitment
- Supervision
- Supervisory Experience
- Team Leader
- Training
- Overseeing
Reference: 52497322
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'