Contact Centre Team Leader

Ref: 3738

Job Title: Contact Centre Team Leader

Salary: £25,000 - £26,000 (£36000 - £40000 OTE)

Location: High Wycombe

Hours: 8 hour shift pattern between 7.00 - 19.00 (Monday - Friday)

Do you have experience of leading a team? Have you managed performance against KPIs? Our client is looking for someone who will be happy in a busy, hands-on role, overseeing a team of 7 or 8 taking incoming calls. The successful person will have previous supervisory experience in a customer service environment.

You will be involved in the day-to-day supervision of the team, you will lead by example and have a calm, assertive manner about you. You will be involved with staff recruitment and training, developing your team to reach their full potential.

This is a growing, dynamic team and they are looking for someone with a desire to improve processes and progress their career.

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.