Contact Centre Advisor

At Bridgewater Finance Group we have a singular goal of being 'here to help’, offering easy to understand advice and ethical solutions to individuals in debt. With a focus on expertise, integrity, and respect we put our customers and people at the heart of everything we do.

We are looking for a Contact Centre Advisor to support our advisory team. This role will consist of conducting an initial fact find about the customers financial situation before passing along to a senior advisor.

Experience within the financial services industry or a lead generation role is not necessary; just a positive attitude and the desire to succeed! Extensive training is provided for this position with a view to quick progression within the company and commission can be earned from day 1.

We would love to hear from you if…

• You have experience in a phone-based role
• You have the ability to learn and develop your skills quickly
• You can communicate in professional manner with a variety of customers
• You are self-motivated and have the desire to progress
• You thrive in a fast-paced environment
• Can work as a team towards a wider company goal

Benefits at Bridgewater Finance Group

• Competitive base salary plus weekly and monthly commission structures
• Company wide early Friday finishes
• Progression opportunities available
• Desirable Grade II listed city centre office and excellent facilities including onsite gym and Starbucks
• Lively social scene and corporate events such as an annual summer ball
• Daily/Weekly/Monthly incentives
• Weekly recognition opportunities
• Regular coaching and support
• Salary: National Minimum Wage + Bonus, OTE £32,000

About Bridgewater Finance Group

Established in 2004, Bridgewater Finance Group is comprised of consumer-focused brands offering different solutions to individuals in debt. Founded with the singular goal of being "here to help" people with their debts all brands within the group are run with customers’ needs and best interests in mind. All companies within the group are regulated by The Financial Conduct Authority or the ICAEW (Institute of Chartered Accountants of England and Wales).