Construction Claims Advocate

Construction Claims Advocate, London/Chelmsford - Hybrid working

Are you a specialist in Construction Claims able to provide first class client advocacy ultimately securing the best possible claims outcomes?

Are you ready to take the next step in your career within an organisation that will give you global exposure, hybrid working arrangements while working alongside a network of senior technical professionals?

If so, read on!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Every day at Aon will be wide and varied with regular liaison with claims colleagues, market experts, our broking teams and carriers. Your portfolio of clients will be at the forefront in everything you do as you continue to provide a concierge level of service. As a Claims Advocate at Aon some of your key daily responsibilities will include:

• Advising and guiding your clients on policy coverage
• Leading the claims negotiation process through active Advocacy with clients, insurers, experts and loss adjusters
• Leading the claims relationship with major clients, including regular meetings and the delivery of claims reports
• Claims data analysis and reporting to identify areas and trends of concern
• Aligning with all regulatory requirements and business procedures
• Maintaining a robust claims diary with regular reviews
• Being actively involved in new business opportunities, including the preparation of tenders and participating in new business pitches

How this opportunity is different,

This is much more than a "post office" style role. Here at Aon you're an extension of your clients' business and will focus on delivering first-class service at all times. You'll be working very closely with the client broking teams and will play an active part in renewal preparations when required too.

Skills and experience that will lead to success include:

• Knowledge of the U.K. and International construction market
• Technical and complex construction claims handling experience ideally gained from the London market arena
• Outstanding commercial competence and negotiation skills
• An analytical mindset underpinned by fact-based decision making and problem-solving expertise
• Proven interpersonal skills capable of adapting to domestic and international clients, business colleagues and external bodies.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on