Concessions Manager

Zachary Daniels have an exciting opportunity for a Full Time Concessions Manager to join a brand new Concession in a leading London Department Store. This exciting business is a globally recognised brand with a huge cult following. This is an exciting time to join the Brand with its expansion plans happening across the UK.

Your main activities will be to maximise profit through the effective management of your people, drive and inspire them to deliver above and beyond. Whilst ensuring exceptional levels of customer service are achieved. The ideal candidate will come from a Fashion or a Product focused business. With a strong ethos for putting the "customer first" above all else.

The successful candidate will have:

• Previous retail management experience
• Passion to motivate, engage and raise morale
• Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
• Exceed personal and team service and sales targets
• Creativity in ideas to increase footfall and conversion.
• Exceptional communication skills
• Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction

BBBH30365