Complaints Handler, Finance, Pensions, Investments, Hybrid
Complaints Handler, Finance, Pensions, Investments
Complaint handler required to work with our financial services client to resolve complaints fairly, promptly and efficiently.
Calls will be received over the phone, email and letters - the analyst will be required to communicate promptly, politely and professionally.
Engagement is via umbrella company only.
Hybrid working.
Skills & experience:
- Applicants will have experience dealing with difficult situations in a professional manner.
- Strong letter writing skills essential
- Remediation and calculation experience
- Experience of Pensions and/or investments products essential.
- Previous experience in a complaint handling role within a financial services organisation essential.
- Individual measures for output and quality are met
- Complaints are clarified and agreed by telephone with the customer ensuring the complaint is fully understood
Reference: 52533084
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'