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Complaint Handler

Posted 24 April by TCC Group
Work from home
Salary icon £250.00 per day

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TCC has an urgent requirement for a team of experienced Diploma Level 4 qualified Complaint Handlers for an ongoing project investigating suitability of advice complaints on pensions and investments.

Job Title: Complaint Handler

Rate: £250 per day (via an umbrella)

Start Date: May 2024

Duration: 12 months minimum

Location: Working from home (fully remote)

Requirement:

  • You must be Diploma Level 4 qualified (Diploma in Financial Planning / Diploma in Financial Advice).
  • Have a strong experience of reviewing pensions & investment files for suitability of advice.
  • Professional, excellent attention to detail, ability to make decisions as well as following set processes & procedures.

Role:

  • End-to-end complaints handling, including review, decision making and redress.
  • The focus is on suitability of advice on pensions and investment business.

We look forward to hearing from you.

Reference: 52526181

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