College Services Advisor

Reference number: JR237901

Location: Liverpool

Working pattern: Full-Time

Contract Type: Permanent

Number of roles: 1

Salary: £24,000 Per annum + benefits

We are looking for a College Services Advisor to join our team.

The College Services team at the University of Liverpool International College plays a vital role in covering all aspects of student support from welcoming them to the College to registering at their chosen university.?The team provides support across a range of areas, including student wellbeing and support, academic and quality assurance, student progression, compliance, and administration.

This is an excellent opportunity for a Student Support Advisor, who is looking to expand their skills and build their career with an industry leader.

What you’ll bring to the role

• Ability to deliver excellent customer service skills.

• Good verbal and written communication skills

• Strong interest in working in education and in particular international students.

• Confident with IT, in particular Microsoft Excel.

• Excellent organisational skills and the ability to manage time effectively.

• Willingness to work flexibly.

• Experience of working as part of a team to achieve goals.

• Attention to detail.

• Ability to take initiative.

• A strong commitment to Equality, Diversity and Inclusion.

• A strong commitment to Safeguarding

What we do

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

What we offer

As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 5th April 2024.