Collections Customer Care Advisor

Page Personnel have just registered a new exciting Permanent Collections Customer Care Advisor Position in Leeds to work for a reputable business within the Legal Sector!

This would be an exceptional opportunity for someone experienced within debt recovery looking for that next step in their career and to join a business which offer excellent progression and development.

Client Details

Page Personnel have just registered a new exciting Permanent Collections Customer Care Advisor Position in Leeds to work for a reputable business within the Legal Sector!

This would be an exceptional opportunity for someone experienced within debt recovery looking for that next step in their career and to join a business which offer excellent progression and development.

Description

As a Collections Customer Care Advisor you will be working in a Contact Centre Environment supporting the paralegals with a high volume of phone calls coming into the business.

You will be speaking with vulnerable customers going through their income and expenditure setting up suitable payment plans and taking payments.

The role will involve looking after complex cases and handling a variety of enquiries ensuring an exceptional level of customer service.

Profile

Previous collections/debt recovery experience this could be from a range of sectors

Contact Centre experience

Able to work in a fast paced environment

Extremely customer centric

Passionate about delivering an exceptional customer journey

Empathetic and supportive

Resilient and a proactive approach

Job Offer

Salary of £26000+ reputable business within the Legal Sector+ central location+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ superb offices+ excellent on site facilities+ fantastic team and culture+ immediate interview