Collections Advisor

Collections Advisor / Wrexham / Permanent Role / Career Development

Collections Advisor Salary + Benefits

• Salary negotiable depending on experience
• Pension
• On-site parking
• Career Development

Collections Advisor Role Overview

NC Associates are currently looking for Collections Advisor's to join this firm’s head office based in Wrexham. As the Collections Advisor, you will be a part of their fast-paced Credit Control team, reporting into the Collections Manager.

Collections Advisor Responsibilities:

• Responsible for the collection and debt reduction of assigned invoices
• Supporting and educating customers on timescales for payments and payment patterns to reduce debt.
• Investigating and resolving issues their customers may face.
• Dealing with inbound and outbound calls

Collections Advisor Experience Required

• Ability to work under pressure and a desire to support and assist the customer.
• Possess strong communication skills
• Problem solving and negotiation skills
• Experience of working within a collections or debt management environment  
• 3+ years in customer service (over the phone) would be considered.

What's on Offer?

This is an excellent opportunity to work for national leading company who offers competitive salaries and excellent training and development.

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.