Clinical Operational Lead

Pyramid8 are working with a Social Enterprise, Health and Wellbeing Services Provider to recruit an Operational Support Lead. The Operational Support Lead will be responsible to the management, operational Delivery and alongside Clinical colleagues, ongoing improvement of their Yorkshire Place based services, Striving for the delivery of high-performing clinical services alongside ensuring our workforce, both clinical and non-clinical, are supported and cared for.

With a focus on operational planning and delivery, you will ensure that their Yorkshire Place services meet the demands of commissioners (KPIs and Quality) the volatile, unpredictable nature of Urgent and Emergency Care (capacity & demand Management) and the expectations of patients.

Working closely with Yorkshire Place lead, other Operational Managers / Specialists, and colleagues in our Virtual Care Business Unit you will ensure that there are high levels of operational flexibility across units to meet changes in demand, both in real time and planned / forecast.

Responsibilities

• To actively work with the Yorkshire Place Lead and appropriate Operational Managers & Specialists to ensure that services are meeting (as a minimum) national standards, contractual obligations and KPIs, and where this is not achieved plans are created, actioned, and monitored to ensure compliance.
• To continually assess the service, working with Business Unit leads and Clinical Leadership to ensure they are developing the service offer to meet the needs of the health economies they serve and to identify areas of opportunity to further develop or grow their service portfolio or commissioner base.
• To establish and maintain strong links with wider health and social care communities through securing their active involvement in the effective delivery of their services, including (but not exclusive) ICB, YAS, Acute Trusts, Mental Health, UCR teams, EDs, SDEC, tertiary centres, GP Practices, PCNs etc
• To be responsible for managing the Yorkshire Place budget
• To contribute operational knowledge and expertise in the development of departmental annual budgets.

Experience

Desirable

• Experience in a managerial or highly skilled role
• Analysis and report writing skills
• Digitally savvy
• Experience of writing policies and procedures.
• Information Governance, understanding and awareness.
• Understanding of employment law
• Experience of working across multiple services.
• Experience of working autonomously and on own initiative